Web Development Terms and Conditions
Payment Obligations, Renewals, and Cancellations
Hourly Rate: $75
Website Development Payment Obligations
A down payment is required in order to begin development of your website. This is 50% of the upfront design fee, unless an alternative contract or proposal specifies a different amount.
The outstanding balance on your website is due after the design, navigation and pages have been approved and built. Final payment is due regardless of whether all content for the pages has been sent by the client.
This provision is in place to encourage the client to get content submitted promptly so that their site can go live. It also ensures that PrintNinja3D LLC gets paid for performing their duty under the proposal, despite tardy content from the client.
After payment, PrintNinja3D LLC will still post outstanding content AT NO CHARGE for 3 months. In the event an “under construction” page is posted due to missing content, PrintNinja3D LLC will post ONE copy of any text/pictures on existing pages only, for up to 3 months after publish date. After the three months have expired, content posted to site will be billable at our current regular hourly rate.
In the event that design and navigation changes are requested after they have been specifically approved by the client, these changes will be billable at our current regular hourly rate.
Website Development Cancellation
If site design and development work has already begun (such as creating a design concept), then the down payment is non-refundable. PrintNinja3D LLC my elect at its sole discretion to offer a partial refund depending upon the circumstances.
Stock Photography Payment Obligations
*We do not provide artwork or images. Our clients are solely responsible for supplying images to the web development project. Stock Photography will be implemented at the approval of the client, based on the following terms.
Stock photography includes most photos and/or images not provided by the client. Stock photography purchased on behalf of client for use in website development is billable at a minimum of $10 per picture. This amount is separate from the amount quoted for website design and development. Some pictures are more expensive than $10, in which case we will solicit client approval and communicate the price before purchasing.
Description of Ongoing Costs
There are 2 types of ongoing costs: domain registration and hosting. Domain registration and Hosting is the responsibility of you, the client. We do offer hosting billed on a 3 year period, or pro-rated to the amount of time we have remaining on our web hosting contract. No Cpanel or web tools are available through our hosting as we currently use a shared hosting service.
Once your domain and hosting has been satisfied, PrintNinja3D will require credential level and administrative access to the hosting space to begin setting up and designing your website.
Development Process
*We will work until all pages have been approved under the invoiced agrement. Once approval has been accpeted, revisions move to the posted hourly rate for charges.
Homepage Design –
Once the site design is approved by the client, via email consent, the design is considered ready for implementation. Should the client wish to make changes to a design they have approved, those changes are billable at our standard hourly rate.
Navigation –
Once site outline/map is approved by the client, via email consent, the site navigation is considered ready for implementation. Combined with the approved graphic design, this becomes the site structure.
Once we build this structure per client approval, any subsequent changes are billable at our standard hourly rate.
Content –
Provision of content is customer’s responsibility, unless specifically negotiated ahead of time as part of the project proposal.
Text content –
Copy for all website pages and links needs to be delivered digitally and should be carefully proof-read by the client.
Copy development –
Should client wish PrintNinja3D LLC to develop content for the site, website copy is billable at our regular hourly rate. Development of copy is accomplished via PrintNinja3D LLC Web Development interviewing the client about the topic areas to be addressed on their web pages. PrintNinja3D LLC then composes appropriate copy, submits to the client for review, edit, and approval. Approved copy is then posted to the web pages.
Graphical content –
Images outside of the website design must be provided in digital form or in a form that can be easily scanned, unless otherwise provided for in customer’s contract. Subsequent revisions will be billable at our regular hourly rate.
Database Implementation –
Entry of data for database applications is considered client’s responsibility. Entry of data by PrintNinja3D LLC is billable, unless otherwise provided for in customer’s contract.
Email –
We offer free domain-based email accounts to our clients as part of any hosting contract. If site is not hosted by PrintNinja3D LLC, we take no responsibility for setting up and troubleshooting email problems.
Training –
For websites with administrative control panels or content management systems, PrintNinja3D LLC will train our clients on content management and administrative duties over the course of 60 days, after all work has been commenced. Time must be scheduled at least 24 hours before any training session starts. After the 60 day period is over, our standard hourly fee applies to any training sessions and dates.
Technical Support –
We offer local and long-distance phone support to our clients. We do not normally bill for technical support depending on the source of the problem, its severity, and our time invested. If PrintNinja3D LLC is not the source of the problem, technical support may be billable.
