Last Updated: [6/25/2026]

These Apparel Production Terms govern all custom apparel, merchandise, and decorated product orders placed with PrintNinja3D LLC. By submitting an order, approving a proof, or paying a deposit, the customer agrees to the following terms.

1. Deposits, Payments & Purchase Orders

Standard Orders

• A deposit of up to 70% is required before production begins.
• Most orders require a 50% deposit, but deposits must always cover the full cost of materials.
• Remaining balances are due before pickup or shipment.

Purchase Orders (Institutions Only)

• Accepted only from approved institutional clients.
• No deposit required for purchase orders.
• Payment terms are negotiated individually.
• Purchase order clients are the only customers permitted to pay by check.

2. Proof Approval (Required Before Production)

• All orders require proof approval before production begins.
• Once approved, the proof is final — no changes to artwork, colors, sizes, or quantities.
• The customer is fully responsible for reviewing all details, including spelling, placement, colors, and sizing.
• Any errors approved in the proof are the customer’s responsibility.

PrintNinja3D LLC performs internal checks, but the customer is ultimately responsible for accuracy.

3. Production Timeline (TAT)

Standard Apparel Orders

• 7–10 business days after deposit clears and proof approval.

Large Orders

• Orders over 500 shirts: 7–14 business days.

Other Products

• TAT for mugs, tumblers, bags, embroidery, and specialty items is negotiated per order.

Rush Orders

• Accepted when capacity allows.
• Rush fee: $30 per item, up to 5 items.
• Additional items are billed at normal pricing.
• Rush fees are non‑refundable.

When Production Begins

Production begins only after:

• Deposit clears (ACH holds must fully release), and
• Proof is approved

Purchase orders begin production after proof approval only.

4. Artwork Requirements & Fees

Accepted File Types

SVG, PNG, JPEG, MP4, AI, PDF.

Artwork Services

• Art cleanup, digitizing, or vector conversion starts at $25.
• Final cost depends on complexity.

Copyright Responsibility

• All artwork must be owned by the customer or licensed for use.
• Customer assumes full responsibility for copyright compliance.

5. Color Matching

• We match colors as closely as possible, but 100% exact color matching cannot be guaranteed due to garment/material variations.

6. Garment Supply & Liability

Garments Supplied by PrintNinja3D

• We source and supply all standard apparel unless the customer chooses otherwise.

Customer‑Supplied Garments

• Customers may supply their own garments/items.
• We strongly recommend sending at least 3 extra items.
• PrintNinja3D LLC is not liable for:
  
  
  • Misprints
  • Damage
  • Replacement costs
  • Spoilage
• If no spoilage occurs, we will decorate the extra items free of charge.

7. Spoilage, Misprints & Replacements

Spoilage Rate

• Industry‑standard spoilage rate: 3%.
• We typically print a few extra prints to compensate.
• Extra prints are offered to the customer at a discount if placed on garments.

If PrintNinja3D Makes a Mistake

• We will reprint the affected items at no cost.
• Replacement garments are provided only when we supplied the garments.
• Customer‑supplied garments are not replaced.

8. Order Changes, Add‑Ons & Cancellations

Changes

After proof approval:

• No changes to sizes, quantities, colors, or artwork.

Add‑Ons

• Add‑ons are allowed but billed as a separate order.

Cancellations

• No cancellations after proof approval.
• All custom orders are final sale once approved.

9. Shipping, Delivery & Pickup

• Customer pays all shipping and delivery costs.
• PrintNinja3D LLC is not responsible for delays caused by UPS, USPS, FedEx, or other carriers.
• Local pickup is available.

10. Customer Responsibilities

Customers are responsible for:

• Reviewing and approving proofs
• Verifying sizes, quantities, and artwork
• Providing correct shipping information
• Ensuring artwork is legally owned or licensed

PrintNinja3D LLC will assist with internal checks, but final responsibility lies with the customer.

11. Final Sale Policy

All custom orders become final sale once the proof is approved. No refunds, returns, or exchanges are offered for custom work.

12. Consistency With Other Policies

These Apparel Production Terms operate alongside:

• Refund & Return Policy
• Terms of Use
• Privacy Policy

In the event of a conflict, the policy most protective of PrintNinja3D LLC applies.